We will do our best to make sure you're satisfied!
We are very proud of the quality of our grass fed beef products, and think that their flavor, juiciness, tenderness, and marbling are unparalleled. However, because of the nature of our business, with long distance shipment of frozen product, which can not be re-sold, we cannot offer a full refund policy, so all sales are final.
However, we want you, our customer, to be fully satisfied in your dealings with us, so if you have a problem with your order, please call us, toll free, at 1-877-659-2352, during our office hours of 9:00 AM to 1:00 PM M-F Mountain time, to discuss your order. Though we make no promises, we will do our best to work with you, in good faith, to make sure that you are satisfied with your transaction. You can also email us at email@example.com.
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