Our guarantee
We will do our best to make sure you're satisfied! We are very proud of the quality of our grass fed beef products, and think that their flavor, juiciness, tenderness, and marbling are unparalleled. However, because of the nature of our business, with long distance shipment of frozen product, which can not be re-sold, we cannot offer a full refund policy, so all sales are final. However, we want you, our customer, to be fully satisfied in your dealings with us, so if you have a problem with your order, please call us, toll free, at 1-877-659-2352, during our office hours of 9:00 AM to 1:00 PM M-F Mountain time, to discuss your order. Though we make no promises, we will do our best to work with you, in good faith, to make sure that you are satisfied with your transaction. You can also email us at mcneilranch@fone.net.
We also feel certain your subscription to this site will enlighten you, entertain you, and provide you with information you can use to improve your health and enjoyment. However, you are ultimately responsible for your own happiness and success. For this reason, this site's subscription fees are neither refundable nor transferable. We will guarantee that your life will be improved if you utilize the resources offered on this web site. But if you feel that your life or health has not seen any kind of improvement from using the resources on this web site, we will send you a complimentary ranch photo, when you cancel your subscription and tell us why.
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